FREQUENTLY ASKED QUESTIONS
Account / Customer data
- Why a telephonenumber?
- We always need a telephonenumber because if the delivery company cannot deliver your package we want to call you in order to solve the problem as soon as possible.
- Difference between invoice address and delivery address.
- If you have a different delivery address ( work, family or friend), just fill in this address at "delivery" address. If you have only one address, just only fill in the data for you account at the section "invoice address.
- I lost my password.
- Fill in your e-mail address and then click on the button "forgot your password?". You will recieve automatically a new password on your e-mail address that you filled in.
- Can I change my personal data?
- Yes, you can change almost all data. But not your name. Your name is connected to your clientnumber.
Delivery & Delivery costs
- What are the shipping costs?
- Cash: Payment by cash on delivery comes to cost 7.50 euros. Standard shipping in the Netherlands is 3.95 euro. By bank first: When paying by bank before you pay 3.95 euro postage iDeal: If you pay via iDeal pay 3.95 euro postage Credit Card: For payment by credit card you pay 3, 95 euro shipping, there is also 4% of the total order amount there. foreign Prices: Depending on which country you live this is automatically calculated at checkout.
- Insured send ?
- For 2 euros you get insured parcel sent, and the whole journey is assured. This option allows you to tick the box office.
- How will my order be delivered in the Netherlands?
- It will send via TNT Post. Parts are usually shipped within 24 hours. In any case within 5 working days. TNT Post provides us delivery. They promise us that within 24 hours to do but give no guarantee! Bear in mind so that it can take 2 days.
- How will my order be delivered outside the Netherlands ?
- Your package shipped with the parcel of TNT, and within a few days at home provides. This depends on the country where the packet should go.
Dr Tuning hints
- How can I descide which mainjet I need?
- To make up if you need an other mainjet, just "reed" your spark plug. If the color is grey or light brown; your main jet is to small. If your spark plug color is dark brown or black it is to great.
The ideal color is: "coffee with milk brown". ( always use a new or clean spark plug before testing this!
- Acceleration problems
- If your scooter does't acceleratie as good as before and you did not change anything yourself, the couse is often to find in the variator area. Check your variator roll's for flat spots, check the surface of the pulley's on grooves and the crankcase on black dust. Al these things mean you have to replace the roll's, pulley or belt.
- Which exhaust is the best?
- We get this question very often. But every scooter and every set up is different. Just in general we can say that the Giannelli Reverse is one of the best exhausts for standard 50cc engines and the Giannelli Shot is the best for cast iron and midrange aloy 70cc's. For higher rev's you'll need for instance the Yasuni R or C16 and also the Bidalot S3R series. For high end race cylinders there are special pipes available. Just e-mail us for a personal advice with your set up, wishes and budget and we will help you to find the power.
- Run in of your new cylinder.
- After the first start of the engine just let the engine turn warm for about 3 to 4 minutes. Then let it cool down for half an hour. Next period you can drive for a short while. No high rev's and no hill climb etc. Again let it cool down for an half hour. Remain this and slowly build the period and rev's up. After about 100 km your cylinder can be used maximum. Off course you have to manage that the carburettor and the drive train are adjusted properly to the new parts.
- Idle jet
- Adjusting the idle jet:
Let your scooter run stationairy. Then turn the idle jet screw full in. Then 1.5 turn open. Now adjust the stationary screw so, that your scooter runs nice. Then try to adjust and turn the idle jet screw in or out. Listen to the engine if the revs go up or down. Find the highest rev's and stop turning. That is the correct postition of the idle jet screw. At last; adjust the stationairy screw so the engine runs the normal amount of rev's.
- Limiters
- For the Dutch internal market the most brands are limited on the power of the engine. This is not an issue for most foreign countries so we do not answer this question here. Off course you can find specific answers on Google and comunities in your country.
- All about powerfilters
- Many customers think that their scooters run faster with a so called "power" filter. That is not the thruth. It makes more noise. Not speed. The worst thing is that power filters that are not made of foam and are not oiled with special filter oil are dangerous because the do not filter dust, sand and water properly. So they can easyparts ruin your engine. Only if you choose better quality foam filters and oil them you make the good choice.
- Bearing and crankshaft assembly
- When you have your crankcase empty and clean and you are ready to assembly your bearings and crankshaft you have to do the following first; heaten the crankcase first up to 100 degrees. Also put the bearings and crankshaft in the freezer ( don't tell your mother!) Now the differance is maximum. You can easy lay the bearings in the case now. Just wait a few minutes and they are tight fit. Now take the shaft out of teh freezer and also put it in one case half. Then put the other case half on it and assembly the rest of your engine.
- Short hint 1
- If you are preparing a big engine turn over; clean your bike first, then clean the parts with petrol after dis- assembling and lay them on a white paper or bedsheet in order of (dis) assembly.
- Brake maintenance hint
- Always use special brakepaste for the backside of brake pads, springs and pins. Then your brakes wont's scream anymore and the next time they will be more easy to dis assemble.
- Assembly of the exhaust.
- Assembly looks more easy then it is. Always make sure you turn in the bolts and nuts only by hand. ( use a little grease) Then before you tighten the nuts and bolts, make sure there is no tension! Tension means that the exhaust will crack later!
- Keep your exhaust shiny and new
- To keep you new exhaust brandnew and give rust no chance you can put a little motoroil on an old towel and rub the exhaust in with this oiled towel. It smokes a short while but if you do this a few times on the new exhaust you will see it remains like new!
- Short hint 2
- For working on your clutch and vario you can use special tools. You can find this tools in the special section in our shop.
- Sticker paste
- To paste a large sticker on your fairingparts use a little water with soap. Make the part wet and then paste the sticker. After you have placed the sticker the place you like you can push the water away with a towel. Then it will tighten on the fairing.
- Reward
- Do you have a golden hint for us that MUST be placed on our website just e-mail it to us. If it is such a good hint that we place it we will send you a nice reward as a thank you geste.
- Brake de-air.
- To get all air out of your system you can use an old injection pump. Fill the pump with brakefluid. Then make sure all old all is out of you system. Turn the nipple on the brake caliper open and connect the pump to the caliper with a piece of petrolhose.
Now pump the brakefluid into the caliper and the hose so that you fill the complete system. Now all air is automatically pressed out of the hose and caliper and your brake is ready to use.
Ordering
- How can I order a product.
- Just browse around our webshop and use the several search options to find the product(s) you are looking for. Place them in your basket. You do not have to register at first. You can do that while finishing your order and payment.
Just follow the 5 steps of checking out.
1) Click on "vieuw" and you can see what is in your shopping basket. You can also change your basket right now. You can also choose if you want to insure your shipment and the country you are living in. Click on "check out" to proceed.
2) In step 2 you can add your personal data or just log in if you are already a customer. You can choose to receive our newsletter every week. Click on "check out" to proceed.
3) Here you must choose your prefered payment method. Easy! Click on "check out" to proceed.
4) In step 4 you can control your complete order and data. You can easy make changes here before defenately send your order to us. Click on "check out" to proceed
5) The final step! Now wait and see how fast we deliver your order at your doorstep.
- What is the difference between an invoice and a delivery address?
- If you have a different delivery address ( work, family or friend), just fill in this address at "delivery" address. If you have only one address, just only fill in the data for you account at the section "invoice address.
- Is it possible to postpone an order?
- Yes, that is possible. Just mention your favorite delivery date while you order. So you can order early and we send later.
- Can I cancel my order
- You can only cancel your order after consultation with us. Often we have managed your so far that it is already packed and ready for transport.
- How fast is Scootparts?
- We proces all orders that are done before 15.00 hour GMT the same day. Most foreign customers receive their packages within 2 - 5 working days.
Payment info
- How can I pay?
- You can pay with many different ways at our webshop. Please look on the bottom of this page in the menu "online safe payment". If you click on every possibility you can reed more about it.
- I have paid, but it does not show.
- If you have paid your order it can take a wile before we can see that on our account. We manage the orderstatus only on businesshours.
- Can I pay after receiving the order?
- It is not possible to pay after receiving the goods. It is also not possible to finance or lease the goods.
- How can I pay?
- You can pay on many different ways. Please check all options below under: online safe payment.
Return process
- Can I return a product?
- Yes you can return every product you wish. Please reed the information under the headline : Customer service below.
- My return shipment is back.
- You have to pay sufficient stamps if you send something back to us. If you do not do that, TNT Postal company does not deliver the package to us.
Status of Orders
- How do I view the status of my order?
- Do this by logging on the website, and "my account" to go. Under the heading "your orders" is the order status of your order.
Techinfo
- Which size helmet
- Which size helmet ?
helmet must be free to tightly close your head (because he is wearing wider) but should not hurt. If your head quickly from left to right and shifting the helmet on your head and feel as if he loose he is too big. If you head back and forth, the helmet does not slide over your head. Adjusting the kinriem must be done so it does not pinch at the Adam's apple of the throat, but should not be too wide so that he can be removed by the chin. The measurement of the head: Before you order handling to always check the size chart below which you get the right size. Do you have any questions, you can always email us. The measurement of the size helmet you can do yourself using a tape measure. Pull the tape measure around the head and measure the largest circumference. This is about your forehead and just above your ears.
Head circumference CM 51 53 55 57 59 61 63
Size XXS XS S M L XL XXL
- 4 stroke tuning
- Attention: This info was tested and verified to work on our Kymco Vitality 4Stroke 50cc. Results on other 4S scooters may vary. Some of the items do not work on chinese scooters. This is indicated.
Contents:
Problems
Solutions
1. Problems limiting topspeed
1. A derestricted 4Stroke only has 2.5BHP at the rear wheel.
The extremely low power of a 50cc 4stroke not only causes slow acceleration but also a low and unstable topspeed. A stock Kymco doesn't have any power restrictors, only a rev limiter in the CDI unit and a pulley position restrictor in the variator. Combined, these two keep the topspeed at 45km/h. Still this low power is enough to reach a topspeed of 65-75km/h on the tacho (in optimum conditions and when derestricted).
2. The original Kymco variator bushing has a built in restrictor.
The raised edge of the original bushing limits the maximum height the belt can achieve. Other brands may have an easy to remove washer limitin top belt position.
3. The Kymco CDI is restricted at 8000RPM.
The CDI has a restrictor at 8000rpm. It kicks in at exactly 7700 - 8000 rpm depending on the CDI model and has no influence on performance below that rpm.
2. Solutions for gaining speed
1. Install a straight variator bushing.
With a straight bushing you can increase the topspeed to a max of 55-59km/h.
2. Install a Koso or NCY vario.
The Koso or NCY variator has a modified roller track design that pushes the pulley halves just a bit further, thus can push the belt to a higher position. You can gain 5-10km/h with a sports variator.
3. Add a Malossi white or green counterspring (Kymco only)
The Koso/NCY variator is capable of more than 70km/h but the original Kymco counterspring is too stiff to allow the belt to go any higher. Changing the counterspring to a weaker one will increase the max speed to around 70km/h on a sunny day and reduces fuel consumprion to 1:48 (L / KM). ONLY the Malossi white and green spring for Piaggio are weaker than the original Kymco Vitality spring. Attention: most chinese 4strokes already have a weak counterspring. Check your original Kymco spring, if it has a dot of blue or red paint at the end it's definitely a stiff one.
4. Buy a switchable fast CDI (Kymco only)
With a derestricted CDI you can reach 74km/h when weather conditions allow it. Only the max rpm (top speed) increases, power will not change.
5. Possibilities:
Setup: Fuel: Max: Max RPM:
Stock 1:38 50km/h 8000rpm
Derestricted variator bushing ? 15 1:42 55-59km/h 8000rpm
Koso vario set with original Kymco (stiff) counterspring ? 34 59-64km/h 8000rpm
Koso vario, weak counterspring (Malossi white/green) ? 42 1:48 65-72km/h 8000rpm
Derestricted bushing + switchable CDI ? 82 1:42 65-74km/h 9000rpm
Koso vario set + weak spring + fast CDI on 80cc ~85km/h 9000rpm
4. Optimal setup on Kymco Vitality / People S (Probably includes Agility / Super8 / New Dink)
Setup Weights Counterspring
Stock 6.5gr Kymco
Derestricted bushing ? 15 6.5gr Kymco
Koso vario ? 34 7gr Kymco
Koso vario set with weak spring ? 42 5gr Mal white / green Piaggio
Derestricted bushing + switchable CDI ? 82 6.5gr Kymco
Koso vario set + weak spring + fast CDI on 80cc 6gr Mal white / green Piaggio